GENERAL SERVICE CALL
You are currently in the General Service Call scheduling page. In the fields below, let us know if you need and Early Bird or Special Scheduling. In the notes field, please indicate the purpose of the visit.
PondScape General Service Call FF
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This page allows you to schedule a one-hour (maximum) service call. Services include but are not limited to diagnosing a pump issue, installing a new pump, cleaning and rinsing filter pads, or any other general technician duties that can be completed in under an hour on-site. Additionally, our GENERAL SERVICE CALL can also be used for warranty work, including manufacturer-covered products that require labor not covered under the warranty. You can also utilize this option for warranty swap-outs.
The General Service Call Request is for warranty issues of any kind, service visits for simple, quick installations and any site visit that can be accomodated within 1 man hour.
Please understand that during GENERAL SERVICE visits, no further charges for time or product beyond the 1 man hour can or will be charged.
This type of service is reserved for quick fixes and swap-outs primarily.